Here, you’ll find answers to common questions about our accommodations, amenities, and services. Whether you’re planning a romantic getaway, a conference, or a wedding, our FAQs are designed to provide you with all the information you need for a seamless and enjoyable stay.

Frequently Asked Questions

We have cabins for two people, or we have three cabins for two couples with a foldout couch in the lounge plus separate bedroom upstairs.  Nightly extra costs apply for two couples.

Up to three people can stay with the 3rd person on a rollaway, Nightly extra costs apply.

Babies under one year old can stay free of charge.  Children are not allowed.

We have six cabins for two people that are the same size and we have three cabins for up to four people that have a loft bedroom and are larger.

Fully equipped kitchen, refrigerator, microwave, hot plate, sink, all cutlery plates, bowls, cooking utensils, toaster, jug etc.  All bedding and linen supplied.  Fresh robes, ironing board and iron, couch, TV, DVD, fireplace with adequate wood for your stay.  Spa bath, separate shower and toilet, BBQ and seating on your deck and car park outside your door.

Yes, meal orders must be provided prior to 4pm on the day you want them or you can pre-order them in advance.

Smoking is not permitted inside your cabin however you can smoke on your veranda with the doors and windows closed.  If smoke is detected inside your cabin, you will be responsible for a $500 clean and deodorisation.

Check in time is at 3:00pm unless prior arrangements are made.

Check-out time is at 11:00am.

Office hours are 8:00am – 7:00pm.

If arriving after hours, you need to contact us in advance, and we will provide afterhours instructions.

Currently Wi-Fi is only available at reception, but full Wi-Fi will be completed by the end of November 2024.

NO pets are allowed under any circumstance apart from seeing eye dogs.

Feeding of any wildlife is prohibited according to Parks and Gardens legislation which we fall under as our property borders Kondalilla National Park.

Swimming in our lake is not allowed.  The lake is 28 metres deep and is spring fed and it is extremely cold.